Data Protection 256-bit SSL Updated: January 2026

Piker88 Privacy Policy – Member Personal Data Protection

Your privacy is our priority. This document clearly explains how piker88 collects, uses, stores, and protects your personal information. We are committed to ensuring that every piece of data you share with us remains secure and handled with full responsibility.

Complying with Malaysia's Personal Data Protection Act 2010 (PDPA)

Your data is fully protected


Piker88's Commitment to Your Privacy

Six core pillars that shape our approach to protecting the personal data of every member on the Piker88 platform.

High-Level Data Encryption

All personal data and financial transactions of piker88 members are protected using 256-bit SSL encryption technology, ensuring no unauthorised third party can access your information.

Full Control in Your Hands

Every member has the right to access, update, transfer, or request deletion of their personal data at any time. We fully respect your rights in accordance with Malaysia's PDPA.

No Data Sales

Piker88 has never and will never sell, rent, or disclose your personal data to advertisers or commercial third parties without your explicit consent. Your data is not our product.

Minimum Data Collection

We only collect data that is genuinely necessary for platform operations, legal compliance, and improving the user experience. No excess data is collected without a clear purpose.

Immediate Breach Notification

In the event of any security incident involving your data, piker88 is committed to notifying you within the stipulated timeframe and taking immediate remedial action.

Cookie Usage Transparency

We use cookies solely to enhance your experience on the platform. You can manage your cookie preferences through your browser settings and we will fully respect those choices.

Our Commitment: piker88 manages your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your privacy is not merely a legal obligation — it is a core value we uphold in every aspect of platform operations.

1 Introduction

This Privacy Policy clearly and transparently explains how Piker88 ("we", "Platform") collects, uses, stores, protects, and discloses your personal information when you use the piker88.com website, the Piker88 mobile app, and all related services.

This document applies to all users of the Piker88 platform, including visitors, registered members, and anyone who interacts with our platform in any way. By continuing to use the platform, you confirm that you have read and fully understood this policy.

We review and update this Privacy Policy from time to time to reflect changes in how we handle data or changes in legal requirements. The most recent date of this document will always be displayed at the top of this page.

2 Personal Data We Collect

Piker88 only collects data that is strictly necessary to provide a safe, fair, and quality service. Below are the categories of data we collect:

Data Category Examples of Information Requirements
Personal Identity Full name, date of birth, MyKad number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Finance Bank account details, transaction records Mandatory
Technical IP address, device type, browser, login session Automatic
Platform Activity Game records, betting history, and promotion usage Automatic
Communications Support chat records, emails, and feedback Where applicable

We do not collect sensitive data such as medical information, political views, religious beliefs, or biometric data except where strictly necessary and with your explicit consent.

3 How We Collect Data

Your personal data is collected through the following methods when you interact with the Piker88 platform:

  • Account Registration: Information you fill in when registering a new account at piker88.
  • KYC Verification: Identity documents you upload for account verification purposes.
  • Financial Transactions: Information shared when you make a deposit or withdrawal.
  • Platform Usage: Data generated automatically as you browse and use our services.
  • Support Communications: Information you provide when contacting our customer support team.
  • Cookies and Similar Technologies: Technical data collected via cookies, pixels, and platform analytics tools.
  • Third-Party Sources: In certain cases, we may receive information from trusted payment service providers or identity verification agencies.

4 Purpose of Your Data Usage

Every piece of data we collect is used for specific and legitimate purposes. piker88 uses your personal data for the following purposes:

  • Account Management: Creating, verifying, and managing your member account on the platform.
  • KYC & AML Compliance: Meeting legal requirements related to identity verification and anti-money laundering.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Platform Security: Detecting and preventing fraud, illegal activity, and unauthorized access to the platform.
  • Customer Support: Providing assistance and resolving issues reported by members.
  • Service Improvement: Analyzing usage patterns to improve platform quality and experience.
  • Marketing Communications: Sending promotional information, exclusive offers, and platform updates — only to members who have given their consent.
  • Responsible Gaming: Monitoring gameplay patterns to identify responsible gaming intervention needs.
You may withdraw your consent to receive marketing communications at any time by updating your preferences in your account settings or by contacting our support team.

5 Data Disclosure to Third Parties

Piker88 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, under certain legitimate circumstances, we may share your data with the following parties:

  • Trusted Service Providers: Companies that assist us in platform operations, such as payment processors, cloud service providers, and game software providers. All such parties are bound by strict confidentiality agreements.
  • Regulatory Authorities: Where required by law, court order, or the relevant regulatory authority in Malaysia or any other applicable jurisdiction.
  • Identity Verification Agency: For KYC verification and AML compliance purposes as required by law.
  • Parties in Corporate Transactions: In the event of a merger, acquisition, or sale of company assets, data may be transferred to the new entity subject to equivalent privacy protections.
Remember: piker88 will not disclose your data to any party beyond those stated above without first obtaining your written consent.

6 Data Retention Period

Piker88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law and applicable international regulations.

  • Active Account Data: Retained for the duration your account is active and for a specified period after account closure for audit purposes.
  • KYC Records: Retained for a minimum of 7 years in accordance with AML compliance requirements and Malaysian financial laws.
  • Transaction Records: Retained for a minimum of 7 years for financial audit and regulatory compliance purposes.
  • Communication Data: Support communication records are retained for 3 years for reference and dispute resolution.
  • Technical Data: Access logs and technical data are retained for 12 months before being automatically deleted.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

7 Data Security Measures

Protecting your personal data from unauthorized access, loss, or misuse is piker88's absolute priority. We implement multiple layers of technical and operational security, including:

  • 256-bit SSL Encryption for all data transmitted between your browser and our servers.
  • Database-level data encryption for sensitive information stored within our systems.
  • Two-factor authentication (2FA) to protect member account access.
  • 24/7 Monitoring against suspicious activity and unauthorised access attempts.
  • Regular security audits by independent third parties to identify and patch system vulnerabilities.
  • Tiered access control ensuring that only authorised personnel can access specific data.
  • Mandatory privacy training for all staff who handle member personal data.
While we take all reasonable steps to protect your data, no security system is completely infallible. We encourage you to use a strong, unique password and enable 2FA for additional protection on your account.

8 Your Rights Over Personal Data

As a piker88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Right of Access
Right to Rectification
Right to Erasure
Right to Object
Right to Portability
Right to Restriction

To exercise any of the above rights, you may submit a request via the 24/7 live chat within the platform or contact our privacy team by email. We will process your request within 14 business days and may require identity verification beforehand to protect your account security.

There are certain situations where we may be unable to fully fulfil your data deletion request, particularly when the data is required to meet legal obligations or is involved in an ongoing dispute.

9 Cookie Policy

Piker88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. We use several types of cookies:

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve service quality. All data is anonymized.
  • Functional Cookies: Storing your personal preferences such as display settings and language for a smoother experience.
  • Analytics Cookies: Helping us understand overall platform usage patterns through aggregated, anonymized data.

You can manage your cookie settings through your browser preferences at any time. However, disabling certain cookies may affect the functionality and user experience of the platform.

10 Links to Other Platforms

The piker88 platform may contain links or integrations with third-party services such as game providers, payment processors, and support service providers. piker88 is not responsible for the privacy practices of these third-party platforms.

We encourage you to read the privacy policy of each third-party platform you access through Piker88, as their data handling practices may differ from our Privacy Policy. Piker88 has no control over how these third parties collect or use your data.

11 Privacy and Child Protection

The piker88 platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you believe a minor has registered or used our platform, please contact us immediately so that appropriate action can be taken.

12 Changes to the Privacy Policy

Piker88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will notify you via:

  • In-account notifications on your platform account.
  • Email to the address registered in your account.
  • Clear announcements on the website's home page.

The effective date of the updated Privacy Policy will be clearly stated at the top of this document. Your continued use of the platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

13 Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to reach out to us. The Piker88 privacy team is available to assist you 24 hours a day, 7 days a week.

Privacy Email:
[email protected]
Live Chat:
Available 24/7 within the platform

We are committed to responding to privacy-related inquiries within 5 business days. For formal complaints, we aim to resolve them within 14 business days.

This Privacy Policy was last updated on 1 January 2026. This version supersedes all previous versions.

Your Data is Safe. Join Piker88 With Confidence

A transparent, secure, and trusted platform. Your privacy is fully protected with the latest encryption and full compliance with Malaysia's PDPA.

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